在 PHP 中使用 Freshdesk API 创建新用户答案

【问题标题】：Create new user using the Freshdesk API in PHP在 PHP 中使用 Freshdesk API 创建新用户
【发布时间】：2016-11-29 09:44:01
【问题描述】：

这是我的代码：

        $contact_data = json_encode(array(
           "name"  => "Jimmy Jimmy",
           "email" => "jimmy@example.com",
           "phone" => "555-555-555",
           "mobile"  => "312-312-213"
        ));

        $url = $domain."api/v2/contacts";
        $ch = curl_init($url);
        $header[] = "Content-type: application/json";
        curl_setopt($ch, CURLOPT_POST, true);
        curl_setopt($ch, CURLOPT_HTTPHEADER, $header);
        curl_setopt($ch, CURLOPT_HEADER, true);
        curl_setopt($ch, CURLOPT_USERPWD, "$apiKey");
        curl_setopt($ch, CURLOPT_POSTFIELDS, $contact_data);
        curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
        $server_output = curl_exec($ch);
        $info = curl_getinfo($ch);
        $header_size = curl_getinfo($ch, CURLINFO_HEADER_SIZE);
        $headers = substr($server_output, 0, $header_size);
        $response = substr($server_output, $header_size);
        if($info['http_code'] == 201) {
            echo "Contact created successfully, the response is given below \n";
            echo "Response Headers are \n";
            echo $headers."\n";
            echo "Response Body \n";
            echo "$response \n";
        } else {
            if($info['http_code'] == 404) {
                echo "Error, Please check the end point \n";
            } else {
                echo "Error, HTTP Status Code : " . $info['http_code'] . "\n";
                echo "Headers are ".$headers."\n";
                echo "Response is ".$response;
            }
        }
        curl_close($ch);

当我执行这段代码时，我收到了这个错误消息：

Response is {"description":"Validation failed","errors":[{"field":"last_name","message":"It should be a/an String","code":"missing_field"},{"field":"life_cycle_status","message":"It should be a/an String","code":"missing_field"}]}

文档中没有提到这些字段：last_name & life_cycle_status 在freshdesk 中创建新联系人。知道我在做什么错吗？谢谢

[更新]

 $contact_data = json_encode(array(
            "name"  => "Jimmy Jimmy",
            "email" => "jimmy@example.com",
            "phone" => "555-555-555",
            "mobile"  => "312-312-213"
            "life_cycle_status" => "asdasdsa",
            "last_name" =>"dasdasdad"
        ));

有了这些新项目，我收到了这个消息错误：

Response is {"description":"Validation failed","errors":[{"field":"life_cycle_status","message":"Unexpected/invalid field in request","code":"invalid_field"},{"field":"last_name","message":"Unexpected/invalid field in request","code":"invalid_field"}]}

【问题讨论】：

标签： php freshdesk

【解决方案1】：

这些字段不是 Freshdesk 联系人实体的默认字段，但可能在后端根据需要定义（检查管理 > Freshdesk 后端的客户字段）

这意味着我们必须将它们定义为 custom_fields，如 Freshdesk API 文档 here 中所述。

这意味着你的 POST 数组看起来像这样

$contact_data = json_encode(array(
    'name'  => 'Jimmy Jimmy',
    'email' => 'jimmy@example.com',
    'custom_fields' => [
        // put all your custom fields here
        'last_name' => 'Jimmy',
        'life_cycle_status' => 'value'
    ]
));

【讨论】：

【解决方案2】：

嗯，你已经有了答案 - 你确实读过那个错误信息是吗？

回复：

{
    "description": "Validation failed",
    "errors":[
      {
        "field":"last_name",
        "message":"It should be a/an String",
        "code":"missing_field"
      },
      {
        "field":"life_cycle_status",
        "message":"It should be a/an String",
        "code":"missing_field"
      }
    ]
}

意思：

last_name 和life_cycle_status 都必须是String，并且不能为空。

【讨论】：