不和谐适合您的业务吗?

Discord, like Microsoft Teams and Slack, is a communications platform that was primarily built for the gaming community. It offers essential tools for the industry and features many others can leverage. Unfortunately, some feature gaps might be fatal for non-gaming enterprises.

与Microsoft Teams和Slack一样,Discord是一个主要为游戏社区构建的通信平台。 它为行业提供了必不可少的工具,并具有许多其他人可以利用的功能。 不幸的是,某些功能差距可能对非博彩企业致命。

对于内容权? 没有。 (For Content Rights? No.)

We’ll start with the biggest strike against using Discord for business. According to the company’s Terms of Service, it “reserves the right to remove and permanently delete Your Content from the Service with or without notice for any reason or no reason.”

我们将从针对使用Discord进行业务的最大罢工开始。 根据该公司的《服务条款》 ,它“保留以任何理由或没有理由,在有或没有通知的情况下,从服务中删除和永久删除您的内容的权利。”

So, Discord has no legal responsibility to make sure your content is there tomorrow morning. For a developer who sells his game through Discord or a streamer who has an outlet interrupted, this can be a hassle. But for a business that relies on Discord to deliver its messages and content securely to employees or customers, this could be fatal.

因此,Discord没有法律责任确保明天早上您的内容在那里。 对于通过Discord出售游戏的开发人员或插销中断的彩带来说,这可能是一件麻烦事。 但是对于一家依赖Discord将信息和内容安全地传递给员工或客户的企业来说,这可能是致命的。

There haven’t been enough horror stories yet to prevent any type of business from using Discord as an alternative platform for community engagement.

还没有足够的恐怖故事来阻止任何类型的企业使用Discord作为社区参与的替代平台。

However, you probably shouldn’t use it as a company-wide collaboration and communications tool. Discord would first need to release an amended version of its software and Terms of Service that caters directly to enterprise-level people.

但是,您可能不应该将其用作公司范围内的协作和通讯工具。 Discord首先需要发布其软件和服务条款的修订版,以直接迎合企业级人员。

为了能见度? 是。 (For Visibility? Yes.)

Discord’s biggest advantage for businesses outside the gaming industry is the high level of visibility it achieves through heavy integration. While privacy concerns are the issue of the day, the ability to see what your co-workers and customers are doing can be an asset.

Discord对于游戏行业以外的企业而言,最大的优势是通过高度集成可以实现较高的可见性。 尽管隐私问题已成为当今的问题,但是查看同事和客户正在做什么的能力可能是一项资产。

There are countless tools and bots that can give your server ultimate control regarding what kind of information people with various rights and permissions can see and do on the platform.

有无数种工具机器人可以让您的服务器对拥有各种权利和权限的人可以在平台上查看和执行的信息进行最终控制。

Discord’s Rich Presence feature allows you to see which program someone on your server is using, as well as certain metadata about that program. You can even interact with it in a limited capacity.

Discord的Rich Presence功能使您可以查看服务器上某人正在使用哪个程序,以及有关该程序的某些元数据。 您甚至可以以有限的能力与其进行交互。

It all depends on how you, and your staff or customers want to interact (and how much time you want to spend configuring server privileges and access).

这完全取决于您以及您的员工或客户要如何进行交互(以及要花费多少时间来配置服务器特权和访问权限)。

不和谐适合您的业务吗?

If this kind of visibility could enhance your business model, there’s no better place than Discord. Otherwise, Microsoft Teams or Slack might be a better option for your enterprise.

如果这种可见性可以改善您的业务模型,那么没有比Discord更好的地方了。 否则,对于您的企业而言,Microsoft Teams或Slack可能是更好的选择。

为了可用性? 也许 (For Usability? Maybe)

Discord certainly doesn’t lack features. Unfortunately, though, for most businesses, the features it has rarely align with what most digital workspaces need. For example, Discord has native integration with Twitch but not Microsoft Office. The sharing limits in the free version of the app are quite low, although its streaming capacity is quite high.

Discord当然不缺少功能。 但是,不幸的是,对于大多数企业而言,它的功能很少能满足大多数数字工作区的需求。 例如,Discord与Twitch具有本机集成,但与Microsoft Office无集成。 该应用程序免费版本的共享限制非常低,尽管其流传输能力非常高。

Discord takes security issues seriously. However, its naturally open and visible structure makes it impossible for companies to easily sort, store, or send files through more effective structures, like SharePoint or OneDrive. This might make Discord a viable option for some collaborations or customer-facing social media platforms, but not both simultaneously.

不和谐对待安全问题很认真。 但是,它的自然开放和可见结构使公司无法通过更有效的结构(如SharePoint或OneDrive)轻松地排序,存储或发送文件。 对于某些协作或面向客户的社交媒体平台,这可能会使Discord成为可行的选择,但不能同时使用。

A Discord server can be public or private. However, even Discord’s servers don’t provide any separation between what internal staff can see versus what clients, shareholders, or potential customers might see.

Discord服务器可以是公共的或私有的。 但是,即使Discord的服务器也无法在内部人员看到的内容与客户,股东或潜在客户看到的内容之间提供任何隔离。

Like Reddit, Discord’s suite of user-focused features makes it perfectly suitable for businesses that want VoIP, text, and video chat with features only Discord offers for people in the gaming industry.

像Reddit一样,Discord的以用户为中心的功能套件使其非常适合需要VoIP,文本和视频聊天的企业,而这些功能只有Discord为游戏行业的人们提供。

Most companies, however, communicate one way with its employees, and another with its customers. Within the gaming industry, a majority of the larger companies conduct internal communications through apps built specifically for that purpose, not Discord.

但是,大多数公司都与员工沟通,而与客户沟通。 在游戏行业中,大多数较大的公司通过专门为此目的构建的应用程序(而非Discord)进行内部通信。

This relegates Discord to a public-facing role that’s still important to a company’s ability to communicate effectively with its customers, wherever they might be.

这将Discord降为面向公众的角色,这对于公司与客户(无论身在何处)进行有效沟通的能力仍然很重要。

判决? 不是,但… (The Verdict? No, But…)

Discord is advertised in most app stores as “Chat for Gamers.” The app does boast a huge amount of unique features that can be absolutely vital for game developers, publishers, journalists, players, and community and event organizers. Many of these features would be warmly welcomed in Slack or Microsoft Teams.

在大多数应用商店中,Discord在广告中都标为“游戏玩家聊天”。 该应用程序确实拥有大量独特功能,这些功能对于游戏开发人员,发行商,记者,玩家,社区和活动组织者而言绝对至关重要。 在Slack或Microsoft Teams中,其中许多功能将受到热烈欢迎。

Unfortunately, Discord’s usefulness among companies that don’t stream on Twitch or need community sounding boards is quite low when compared to other industry standards.

不幸的是,与其他行业标准相比,Discord在那些没有流向Twitch或需要社区声音委员会的公司中的有用性很低。

翻译自: https://www.howtogeek.com/660601/is-discord-right-for-your-business/

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