[问题描述]
环境： VMware-DaaS-Agent-8.0.0-8159435；VMware-Horizon-Agent-x86_64-7.7.0-11054235
登录租户桌面管理平台，分配桌面结果失败，报错：DNS info unavailable ，如下如所示：
【分析思路】
由于前台管理界面错误反馈信息有限，查看Tenant Appliance管理主机的日志，登录租户管理平台：
登录进去之后检查租户的TA运行状态，下载TA虚拟主机的日志，进行进一步分析：
TA状态正常如下：
点击上图中TA的【Action】按钮，下载TA日志进行深入分析，默认ta1和ta2是成对存在的，作为一个整体对外负载均衡处理用户请求，下载后的ta日志文件结构如下：
查看desktone下的desktone.log，发现有如下报错信息：
2019-05-30 08:01:58,156 INFO [org.springframework.ldap.pool.factory.DirContextPoolableObjectFactory]-[https-openssl-apr-4443-exec-641] An class javax.naming.CommunicationException - explicitly configured to be a non-transient exception - encountered; eagerly invalidating the target context.
2019-05-30 08:01:58,169 INFO [com.desktone.directory.activedirectory.ActiveDirectoryAccessManager]-[https-openssl-apr-4443-exec-641] getExternalTrustDomains, returning 0 for domain = 域名
2019-05-30 08:01:58,171 INFO [com.desktone.directory.activedirectory.ActiveDirectoryAccessManager]-[https-openssl-apr-4443-exec-641] getForestTrustDomains, returning 0 for domain = 域名
2019-05-30 08:01:58,171 INFO [com.desktone.directory.activedirectory.ActiveDirectoryAccessManager]-[https-openssl-apr-4443-exec-641] buildTrustedDomains, returning 1 for domain = 域名
2019-05-30 08:01:58,173 INFO [com.desktone.directory.activedirectory.ActiveDirectoryAccessManager]-[https-openssl-apr-4443-exec-641] Getting all of the groups for Domain ( [email protected] name = 域名 accessInfo = DomainAccessInfo ( [email protected] domainName = null context = dc= 域名 ,dc= 域名 protocol = ldap port = 389 directoryServerName = MicrosoftAD serviceAccounts = DomainServiceAccount [[email protected],domainName = 域名 ,userDn = cn=administrator,cn=users,dc=1,dc=1,dateCreated = 2019-05-17 08:29:30.254] sysPrepAccounts = dnsServers = ) policies = DomainPolicies ( [email protected] domainName = null domainSuffix = 你的域 maxValRange = null AdminGroups - cn=administrators,cn=builtin,dc=1,dc=1 UserGroups - ) tenantFieldsPresent = true defaultPool = null dateCreated = 2019-05-17 08:29:30.254 dateUpdated = 2019-05-17 08:29:30.254 )
2019-05-30 08:01:58,200 INFO [com.desktone.directory.activedirectory.ActiveDirectoryAccessManager]-[https-openssl-apr-4443-exec-641] Successfully authenticated user - 域用户@域名
2019-05-30 08:01:58,200 INFO [com.desktone.directory.activedirectory.ActiveDirectoryAccessManager]-[https-openssl-apr-4443-exec-641] User: administrator authenticated, guid:23457426aaa7aa4eb872cae56db9de43
2019-05-30 08:02:02,516 INFO [com.desktone.server.accessFabric.FabricDelegateImpl]-[https-openssl-apr-4443-exec-649] Updating local cache with Element=Element ( [email protected] id = 60A8BADCFA name = RM orgId = 1014 dataCenterId = c3407517-b3f1-4afd-940c-2be09876da1c state = Online monitoringHost = null lastMonitorTime = null enableProvisioning = true vmgrId = 99630a61-04f6-4830-ab52-43e7b038eb4b dateCreated = 2019-05-17 07:07:04.508 dateUpdated = 2019-05-17 08:35:02.5 )
2019-05-30 08:02:02,599 INFO [com.desktone.quota.quotamgr.QuotaMgrImpl]-[https-openssl-apr-4443-exec-670] syncAllDesktopModelData, Starting Desktop Model Info Sync
2019-05-30 08:02:02,792 INFO [com.desktone.server.accessFabric.FabricDelegateImpl]-[https-openssl-apr-4443-exec-672] Attempting to synchronize maintenance notices with Service Provider
2019-05-30 08:02:02,804 INFO [com.desktone.server.accessFabric.FabricDelegateImpl]-[https-openssl-apr-4443-exec-672] Successfully synchornized maintenance notices with Service Provider
2019-05-30 08:02:02,840 INFO [com.desktone.rest.common.impl.DtAbstractResourceImpl]-[https-openssl-apr-4443-exec-656] called to get accessible IPs for desktopManager 60A8BADCFA in dataCenter c3407517-b3f1-4afd-940c-2be09876da1c
2019-05-30 08:02:02,869 INFO [com.desktone.quota.quotamgr.QuotaMgrImpl]-[https-openssl-apr-4443-exec-670] syncAllDesktopModelData, Completed Desktop Model Info Sync in 270ms
2019-05-30 08:02:02,881 INFO [com.desktone.rest.common.impl.DtAbstractResourceImpl]-[https-openssl-apr-4443-exec-656] desktopManager 60A8BADCFA has agent accessible IPs {secondary=12.30.30.4, float=12.30.30.2, primary=12.30.30.3}
2019-05-30 08:02:18,443 INFO [com.desktone.server.accessFabric.FabricDelegateImpl]-[https-openssl-apr-4443-exec-641] Inside saveOrUpdateReportingStatus.Calling saveOrUpdate.
2019-05-30 08:02:18,443 INFO [com.desktone.server.accessFabric.dao.impl.ReportingStatusDAOImpl]-[https-openssl-apr-4443-exec-641] Inside saveOrUpdate.Calling saveOrUpdate.
2019-05-30 08:02:18,510 INFO [com.desktone.server.accessFabric.FabricDelegateImpl]-[https-openssl-apr-4443-exec-649] Inside retrieveReportingJobById.Calling retrieveReportingJobById.
2019-05-30 08:02:28,581 INFO [com.desktone.server.accessFabric.dao.impl.ReportingStatusDAOImpl]-[reportingSchedulerFactory_Worker-1] Inside saveOrUpdate.Calling saveOrUpdate.
2019-05-30 08:02:28,612 INFO [com.desktone.server.accessFabric.dao.impl.ReportingStatusDAOImpl]-[pool-11-thread-2] Inside saveOrUpdate.Calling saveOrUpdate.
2019-05-30 08:02:28,688 INFO [com.desktone.server.accessFabric.dao.impl.ReportingStatusDAOImpl]-[reportingSchedulerFactory_Worker-1] Inside saveOrUpdate.Calling saveOrUpdate.
2019-05-30 08:02:28,805 INFO [com.desktone.server.datasource.FdbDatasourceOptimizerImpl]-[org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-10] Starting the replica datasource optimizer job…
2019-05-30 08:02:28,873 INFO [com.desktone.server.datasource.FdbDatasourceOptimizerImpl]-[org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-10] No changes to the replica datasource will be made, the most optimal ‘169.254.4.38’ is already in use.
2019-05-30 08:02:35,023 INFO [com.desktone.server.accessFabric.poolManager.UserSessionUpdateBean]-[fabricScheduler_Worker-5] Started updating user sessions
2019-05-30 08:02:35,026 INFO [com.desktone.server.accessFabric.poolManager.UserSessionUpdateBean]-[fabricScheduler_Worker-5] Finished updating user sessions in 3 MS
2019-05-30 08:02:35,782 INFO [com.desktone.server.accessFabric.FabricDelegateImpl]-[https-openssl-apr-4443-exec-671] Inside retrieveReportingJobById.Calling retrieveReportingJobById.
2019-05-30 08:02:39,159 INFO [com.desktone.server.accessFabric.FabricDelegateImpl]-[https-openssl-apr-4443-exec-672] Inside retrieveReportingJobById.Calling retrieveReportingJobById.
2019-05-30 08:02:39,168 INFO [com.desktone.rest.common.impl.DtAbstractResourceImpl]-[https-openssl-apr-4443-exec-672] Inside downloadFile :- d4f30e0e-b284-4f26-8e71-1edc96b37370.zip
2019-05-30 08:02:39,189 INFO [com.desktone.rest.common.impl.DtAbstractResourceImpl]-[https-openssl-apr-4443-exec-672] Inside downloadFile :- length 402
2019-05-30 08:02:39,189 INFO [com.desktone.rest.common.impl.DtAbstractResourceImpl]-[https-openssl-apr-4443-exec-672] Sending ok Response.org.springframework.security.web.context.Ht[email protected]1a3a9724
2019-05-30 08:02:51,118 INFO [com.desktone.server.accessFabric.FabricDelegateImpl]-[https-openssl-apr-4443-exec-624] Inside retrieveReportingJobById.Calling retrieveReportingJobById.
2019-05-30 08:03:43,412 INFO [com.desktone.util.NetUtils]-[proxyAggregatorReferenceOptimizer-1] Unable to establish a connection to ‘169.254.4.39’ on port 1099 because Connection refused (Connection refused)
2019-05-30 08:03:43,412 INFO [com.desktone.elementmgr.util.SimpleElementCacheImpl]-[proxyAggregatorReferenceOptimizer-1] optimizeAggregatorReferences, already optimized.
发布桌面时完整的日志输出信息如下：
08:50:35,023 INFO [com.desktone.server.accessFabric.poolManager.UserSessionUpdateBean]-[fabricScheduler_Worker-2] Started updating user sessions
2019-05-30 08:50:35,026 INFO [com.desktone.server.accessFabric.poolManager.UserSessionUpdateBean]-[fabricScheduler_Worker-2] Finished updating user sessions in 3 MS
2019-05-30 08:51:26,026 INFO [com.desktone.server.accessFabric.FabricDelegateImpl]-[https-openssl-apr-4443-exec-672] Request to create new pool on elementId=60A8BADCFA with poolName=sytest, pool=Pool ( [email protected]0 id = null patternId = G.1014.6 orgId = 1014 patternType = S name = sytest type = desktop desktopModelId = b0b36ce0-2678-4a0d-8440-6accac9a9b23 minAvail = null highTargetAvail = null domain = 1 actualSize = 0 requestedSize = 1 poolSizeType = Fixed policy = Policy ( [email protected] provision = [email protected] windowConfig = [email protected] vmConfig = [email protected] deviceRedirectionSettings = DeviceRedirectionSettings ( [email protected] clipBoardRedirect = false drivesRedirect = false printerRedirect = false smartCardRedirect = false comPortRedirect = false ) poolPoliciesConfiguration = PoolPoliciesConfiguration ( [email protected] maxFreeRun = 50 minFreeRun = 10 sessionTimeOut = 10800000 isPoolOnline = false domainJoin = false allowFullDesktop = true ) ) isHighlyAvailable = false isPoolOnline = true poolModeMessage = protocols = [blast, pcoip] preferredClientType = BROWSER remoteApplications = null dataCenterAvailability = [c3407517-b3f1-4afd-940c-2be09876da1c] dateCreated = null dateUpdated = null numVms = 0 customerId = sessionProfileID = null isAgentUpdateEvalRequired = false isNgvc = false ).
2019-05-30 08:51:26,123 INFO [com.desktone.provision.service.impl.ProvisionServiceImpl]-[https-openssl-apr-4443-exec-672] Successfully validated that datastore ‘ISCSI-das-FUJI-LUN2’ for gold pattern VM ‘sytest-08’ exists on all hosts
2019-05-30 08:51:26,123 INFO [com.desktone.elementmgr.service.impl.ElementManagerImpl]-[https-openssl-apr-4443-exec-672] Validating power on date and seal date for gold pattern GM ‘548330bf-57fd-43b0-a1fc-8af10e5b9e48’
2019-05-30 08:51:26,157 INFO [com.desktone.quota.quotamgr.QuotaMgrImpl]-[https-openssl-apr-4443-exec-672] syncStdCapacity, Starting Standard Capacity Sync
2019-05-30 08:51:26,160 INFO [com.desktone.quota.quotamgr.QuotaMgrImpl]-[https-openssl-apr-4443-exec-672] syncStdCapacity, Completed Standard Capacity Sync successfully
2019-05-30 08:51:26,160 INFO [com.desktone.quota.quotamgr.QuotaMgrImpl]-[https-openssl-apr-4443-exec-672] syncDesktopModelDefinition, Starting Desktop Model Definition Sync
2019-05-30 08:51:26,163 INFO [com.desktone.quota.quotamgr.QuotaMgrImpl]-[https-openssl-apr-4443-exec-672] syncDesktopModelDefinition, Completed Desktop Model Definition Sync successfully
2019-05-30 08:51:26,164 INFO [com.desktone.quota.quotamgr.QuotaMgrImpl]-[https-openssl-apr-4443-exec-672] syncTenantCapacityLicense, Starting Tenant Capacity License Sync
2019-05-30 08:51:26,167 INFO [com.desktone.quota.quotamgr.QuotaMgrImpl]-[https-openssl-apr-4443-exec-672] syncTenantCapacityLicense, Completed Tenant Capacity License Sync successfully
2019-05-30 08:51:26,167 INFO [com.desktone.quota.quotamgr.QuotaMgrImpl]-[https-openssl-apr-4443-exec-672] syncTenantUserLicense, Starting Tenant User License Sync
2019-05-30 08:51:26,169 INFO [com.desktone.quota.quotamgr.QuotaMgrImpl]-[https-openssl-apr-4443-exec-672] syncTenantUserLicense, Completed Tenant User License Sync successfully
2019-05-30 08:51:26,206 INFO [com.desktone.quota.quotamgr.QuotaMgrImpl]-[https-openssl-apr-4443-exec-672] syncStdCapacity, Starting Standard Capacity Sync
2019-05-30 08:51:26,210 INFO [com.desktone.quota.quotamgr.QuotaMgrImpl]-[https-openssl-apr-4443-exec-672] syncStdCapacity, Completed Standard Capacity Sync successfully
2019-05-30 08:51:26,210 INFO [com.desktone.quota.quotamgr.QuotaMgrImpl]-[https-openssl-apr-4443-exec-672] syncDesktopModelDefinition, Starting Desktop Model Definition Sync
2019-05-30 08:51:26,213 INFO [com.desktone.quota.quotamgr.QuotaMgrImpl]-[https-openssl-apr-4443-exec-672] syncDesktopModelDefinition, Completed Desktop Model Definition Sync successfully
2019-05-30 08:51:26,213 INFO [com.desktone.quota.quotamgr.QuotaMgrImpl]-[https-openssl-apr-4443-exec-672] syncTenantCapacityLicense, Starting Tenant Capacity License Sync
2019-05-30 08:51:26,216 INFO [com.desktone.quota.quotamgr.QuotaMgrImpl]-[https-openssl-apr-4443-exec-672] syncTenantCapacityLicense, Completed Tenant Capacity License Sync successfully
2019-05-30 08:51:26,216 INFO [com.desktone.quota.quotamgr.QuotaMgrImpl]-[https-openssl-apr-4443-exec-672] syncTenantUserLicense, Starting Tenant User License Sync
2019-05-30 08:51:26,218 INFO [com.desktone.quota.quotamgr.QuotaMgrImpl]-[https-openssl-apr-4443-exec-672] syncTenantUserLicense, Completed Tenant User License Sync successfully
2019-05-30 08:51:26,445 INFO [com.desktone.server.accessFabric.FabricDelegateImpl]-[https-openssl-apr-4443-exec-672] distributeDesktopExpansionToCompute, returning with compute pool assignments for 1 VMs
2019-05-30 08:51:26,446 INFO [com.desktone.server.accessFabric.dao.impl.PoolDAOImpl]-[https-openssl-apr-4443-exec-672] Saving pool , p=Pool ( [email protected] id = null patternId = G.1014.6 orgId = 1014 patternType = S name = sytest type = desktop desktopModelId = b0b36ce0-2678-4a0d-8440-6accac9a9b23 minAvail = null highTargetAvail = null domain =1 actualSize = 0 requestedSize = 1 poolSizeType = Fixed policy = Policy ( [email protected] provision = [email protected] windowConfig = [email protected] vmConfig = [email protected] deviceRedirectionSettings = DeviceRedirectionSettings ( [email protected] clipBoardRedirect = false drivesRedirect = false printerRedirect = false smartCardRedirect = false comPortRedirect = false ) poolPoliciesConfiguration = PoolPoliciesConfiguration ( [email protected] maxFreeRun = 50 minFreeRun = 10 sessionTimeOut = 10800000 isPoolOnline = false domainJoin = false allowFullDesktop = true ) ) isHighlyAvailable = false isPoolOnline = true poolModeMessage = protocols = [blast, pcoip] preferredClientType = BROWSER remoteApplications = null dataCenterAvailability = [c3407517-b3f1-4afd-940c-2be09876da1c] dateCreated = null dateUpdated = null numVms = 0 customerId = sessionProfileID = null isAgentUpdateEvalRequired = false isNgvc = false )
2019-05-30 08:51:26,516 INFO [com.desktone.server.accessFabric.aspect.PoolSizeChangeAspect]-[https-openssl-apr-4443-exec-672] Adding new pool expansion tasks to create 1 new desktop(s) for pool 'sytest’
2019-05-30 08:51:26,847 INFO [com.desktone.server.accessFabric.FabricDelegateImpl]-[https-openssl-apr-4443-exec-624] Attempting to synchronize maintenance notices with Service Provider
2019-05-30 08:51:26,850 INFO [com.desktone.server.accessFabric.FabricDelegateImpl]-[https-openssl-apr-4443-exec-624] Successfully synchornized maintenance notices with Service Provider
2019-05-30 08:52:10,479 INFO [com.desktone.server.accessFabric.poolManager.PoolManagerDelegateImpl]-[https-openssl-apr-4443-exec-656] retrieveTaskHistory, Waiting for Element processing, no RunningTaskId defined for taskId=‘11’
2019-05-30 08:52:28,805 INFO [com.desktone.server.datasource.FdbDatasourceOptimizerImpl]-[org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-10] Starting the replica datasource optimizer job.…
2019-05-30 08:52:28,869 INFO [com.desktone.server.datasource.FdbDatasourceOptimizerImpl]-[org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-10] No changes to the replica datasource will be made, the most optimal ‘169.254.4.38’ is already in use.
2019-05-30 08:52:44,075 INFO [com.desktone.server.accessFabric.FabricDelegateImpl]-[https-openssl-apr-8443-exec-3] retrieveConcurrentUsers, retrieving concurrent users for the times []
2019-05-30 08:52:44,088 INFO [com.desktone.server.accessFabric.dao.impl.ConcurrentUsersDAOImpl]-[https-openssl-apr-8443-exec-3] No concurrent users record required delete at this time
2019-05-30 08:53:43,412 INFO [com.desktone.util.NetUtils]-[proxyAggregatorReferenceOptimizer-1] Unable to establish a connection to ‘169.254.4.39’ on port 1099 because Connection refused (Connection refused)
2019-05-30 08:53:43,412 INFO [com.desktone.elementmgr.util.SimpleElementCacheImpl]-[proxyAggregatorReferenceOptimizer-1] optimizeAggregatorReferences, already optimized.
2019-05-30 08:53:59,293 INFO [com.desktone.provision.service.impl.PoolCheckerImpl]-[pool-18-thread-2] Begin pool checking
2019-05-30 08:53:59,306 INFO [com.desktone.provision.service.impl.PoolCheckerImpl]-[pool-18-thread-2] End pool checking
……
2019-05-30 08:56:02,895 INFO [com.desktone.quota.quotamgr.QuotaMgrImpl]-[https-openssl-apr-4443-exec-624] syncTenantUserLicense, Starting Tenant User License Sync
2019-05-30 08:56:02,897 INFO [com.desktone.quota.quotamgr.QuotaMgrImpl]-[https-openssl-apr-4443-exec-624] syncTenantUserLicense, Completed Tenant User License Sync successfully
2019-05-30 08:56:03,050 INFO [com.desktone.server.accessFabric.FabricDelegateImpl]-[https-openssl-apr-4443-exec-624] distributeDesktopExpansionToCompute, returning with compute pool assignments for 1 VMs
2019-05-30 08:56:03,056 INFO [com.desktone.server.accessFabric.dao.impl.PoolDAOImpl]-[https-openssl-apr-4443-exec-624] Saving pool , p=Pool ( [email protected] id = null patternId = G.1014.6 orgId = 1014 patternType = S name = sytest type = desktop desktopModelId = b0b36ce0-2678-4a0d-8440-6accac9a9b23 minAvail = null highTargetAvail = null domain = DESKTOP01 actualSize = 0 requestedSize = 1 poolSizeType = Fixed policy = Policy ( [email protected] provision = [email protected] windowConfig = [email protected] vmConfig = [email protected] deviceRedirectionSettings = DeviceRedirectionSettings ( [email protected] clipBoardRedirect = false drivesRedirect = false printerRedirect = false smartCardRedirect = false comPortRedirect = false ) poolPoliciesConfiguration = PoolPoliciesConfiguration ( [email protected] maxFreeRun = 50 minFreeRun = 10 sessionTimeOut = 10800000 isPoolOnline = false domainJoin = false allowFullDesktop = true ) ) isHighlyAvailable = false isPoolOnline = true poolModeMessage = protocols = [blast, pcoip] preferredClientType = BROWSER remoteApplications = null dataCenterAvailability = [c3407517-b3f1-4afd-940c-2be09876da1c] dateCreated = null dateUpdated = null numVms = 0 customerId = sessionProfileID = null isAgentUpdateEvalRequired = false isNgvc = false )
2019-05-30 08:56:03,078 INFO [com.desktone.server.accessFabric.aspect.PoolSizeChangeAspect]-[https-openssl-apr-4443-exec-624] Adding new pool expansion tasks to create 1 new desktop(s) for pool 'sytest’
2019-05-30 08:56:03,312 INFO [com.desktone.server.accessFabric.FabricDelegateImpl]-[https-openssl-apr-4443-exec-641] Attempting to synchronize maintenance notices with Service Provider
2019-05-30 08:56:03,315 INFO [com.desktone.server.accessFabric.FabricDelegateImpl]-[https-openssl-apr-4443-exec-641] Successfully synchornized maintenance notices with Service Provider
2019-05-30 08:56:04,913 INFO [com.desktone.server.accessFabric.poolManager.PoolManagerMonitorJobBean]-[fabricScheduler_Worker-3] Processing task : ExpandPoolTask ( PoolManagerTask ( [email protected] id = 12 poolId = 1011 taskId = null priority = 2 nextRetryTimestamp = null numFailures = 0 taskPercentage = 0 taskType = CloneVM numberOfPowerOpsSuccess = null numberOfPowerOpsFailed = null totalPowerOpTasks = null timestamp = 2019-05-30 08:56:03.079 runningTask = RunningTask ( [email protected] taskId = null elementId = null hostId = null state = notSubmitted stateDescription = null taskStarttimeMillis = null ) vmOrPatternIds = [] isLocked = false taskParams = {computePoolId=0f7f96fe-cd54-45fe-b136-4a721924d731} parentId = null ) )
2019-05-30 08:56:04,924 INFO [com.desktone.server.accessFabric.poolManager.PoolManagerMonitorJobBean]-[fabricScheduler_Worker-3] Scheduling a job detail for task id 12
2019-05-30 08:56:04,982 INFO [com.desktone.server.accessFabric.poolManager.DispatcherJobBean]-[fabricScheduler_Worker-2] Dispatching job
2019-05-30 08:56:04,983 INFO [com.desktone.server.accessFabric.poolManager.DispatcherJobBean]-[fabricScheduler_Worker-2] Executing dispatcher for task id 12
2019-05-30 08:56:04,983 INFO [com.desktone.server.accessFabric.poolManager.DispatcherJobBean]-[fabricScheduler_Worker-2] Looking up database and executing task with id=12
2019-05-30 08:56:04,988 INFO [com.desktone.server.accessFabric.poolManager.PoolManagerWorker]-[pool-76695-thread-1] New pool manager worker task started
2019-05-30 08:56:05,079 INFO [com.desktone.server.accessFabric.dao.impl.PoolDAOImpl]-[pool-76695-thread-1] Saving pool , p=Pool ( [email protected] id = 1011 patternId = G.1014.6 orgId = 1014 patternType = S name = sytest type = desktop desktopModelId = b0b36ce0-2678-4a0d-8440-6accac9a9b23 minAvail = null highTargetAvail = null domain = 1 actualSize = 0 requestedSize = 1 poolSizeType = Fixed policy = Policy ( [email protected] provision = [email protected] windowConfig = [email protected] vmConfig = [email protected] deviceRedirectionSettings = DeviceRedirectionSettings ( [email protected] clipBoardRedirect = false drivesRedirect = false printerRedirect = false smartCardRedirect = false comPortRedirect = false ) poolPoliciesConfiguration = PoolPoliciesConfiguration ( [email protected] maxFreeRun = 50 minFreeRun = 10 sessionTimeOut = 10800000 isPoolOnline = true domainJoin = true allowFullDesktop = true ) ) isHighlyAvailable = false isPoolOnline = true poolModeMessage = protocols = [blast, pcoip] preferredClientType = BROWSER remoteApplications = [] dataCenterAvailability = [c3407517-b3f1-4afd-940c-2be09876da1c] dateCreated = 2019-05-30 08:56:03.068 dateUpdated = 2019-05-30 08:56:03.068 numVms = 0 customerId = sessionProfileID = null isAgentUpdateEvalRequired = true isNgvc = false )
2019-05-30 08:56:05,146 INFO [com.desktone.quota.quotamgr.QuotaMgrImpl]-[pool-76695-thread-1] syncStdCapacity, Starting Standard Capacity Sync
2019-05-30 08:56:05,148 INFO [com.desktone.quota.quotamgr.QuotaMgrImpl]-[pool-76695-thread-1] syncStdCapacity, Completed Standard Capacity Sync successfully
2019-05-30 08:56:05,148 INFO [com.desktone.quota.quotamgr.QuotaMgrImpl]-[pool-76695-thread-1] syncDesktopModelDefinition, Starting Desktop Model Definition Sync
2019-05-30 08:56:05,151 INFO [com.desktone.quota.quotamgr.QuotaMgrImpl]-[pool-76695-thread-1] syncDesktopModelDefinition, Completed Desktop Model Definition Sync successfully
2019-05-30 08:56:05,151 INFO [com.desktone.quota.quotamgr.QuotaMgrImpl]-[pool-76695-thread-1] syncTenantCapacityLicense, Starting Tenant Capacity License Sync
2019-05-30 08:56:05,153 INFO [com.desktone.quota.quotamgr.QuotaMgrImpl]-[pool-76695-thread-1] syncTenantCapacityLicense, Completed Tenant Capacity License Sync successfully
2019-05-30 08:56:05,153 INFO [com.desktone.quota.quotamgr.QuotaMgrImpl]-[pool-76695-thread-1] syncTenantUserLicense, Starting Tenant User License Sync
2019-05-30 08:56:05,156 INFO [com.desktone.quota.quotamgr.QuotaMgrImpl]-[pool-76695-thread-1] syncTenantUserLicense, Completed Tenant User License Sync successfully2019-05-30 08:56:05,162 2019-05-30 08:56:05,162 ERROR [com.desktone.server.accessFabric.poolManager.PoolManagerWorker]-[pool-76695-thread-1] DNS servers are required in order to sysprep the new VM; provisioning will not be attempted
2019-05-30 08:56:05,162 ERROR [com.desktone.server.accessFabric.poolManager.PoolManagerWorker]-[pool-76695-thread-1] Unable to successfully submit a task to expand the pool
2019-05-30 08:56:05,168 INFO [com.desktone.server.accessFabric.poolManager.PoolManagerWorker]-[pool-76695-thread-1] Pool manager task has completed
……
2019-05-30 08:59:46,596 WARN [com.desktone.server.accessFabric.FabricDelegateImpl]-[https-openssl-apr-4443-exec-649] retrieveInternalNetworks, unable to find tenant configuration referenced by orgId=1014
2019-05-30 08:59:46,596 WARN [com.desktone.fabric.login.ClientLoginHelper]-[https-openssl-apr-4443-exec-649] Client address ‘12.30.30.5（UAG地址）’ is considered external since there are no internal addresses configured
日志中，4.38和4.39分别对应ta1和ta2，从以上日志可初步判定为TA内部通信问题，导致租户资源请求时某些过程调用失败，导致报错。
【问题处理】
1）登录租户管理平台，重启相关TA实例；
2）重新部署TA；