Mike Cohn：话说一遍，就够了吗?
你是否厌倦了一句话反复说?
我最喜欢的乐队之一是Talking Heads，他们在上世纪七八十年代非常成功。音乐很棒，乐队的歌词也很棒。他们的歌曲中我最喜欢的一句是“一言既出，何必重提？”
不重复自己似乎是一个合乎逻辑的做法。但是，对于敏捷团队或组织中的重要交流来说，只说一次是不够的。
如果你需要沟通一些重要的事情，那就需要说很多次。你有没有注意到我刚才是怎么重复自己的话？我是用了不同的措辞。
假设组织中的突然变化影响了您的团队。也许一个转型需要他们从事不同的职能。或者突然的变化意味着团队需要加班一两个星期。
告诉团队为什么需要这些改变。然后在接下来的几天或几周内重复这条信息几次。
你不需要总是用同样的词。不要一开始就说，“就像我之前说的那样……”如果你这样开头，这就暗示了我们不需要再听接下来的内容了(因为你之前已经说过了)。
在这个前所未有的变化时期，你很可能需要向你的队友传达新的信息。也有可能是他们已经被压垮了，让他们比平时更难听进信息。重复重要的信息将帮助他们在敏捷方面取得成功，
迈克
Say something once, why say it again?
Do you ever get tired of repeating yourself? I do. I do indeed.
One of my favorite bands was Talking Heads, who were very successful in the 1970s-80s.The music was great but the band also had great lyrics. One of my favorite lines from their songs is “Say something once, why say it again?”
Not repeating oneself seems such a logical plan. But saying something once is insufficient for important communication within an agile team or organization.
If you need to communicate something important, it needs to be said multiple times. Did you notice how I just repeated myself but that I did it by phrasing the point a bit differently?
Suppose a sudden change in your organization affects your team. Maybe a pivot requires them to work on different functionality. Or maybe the sudden change means the team will need to work overtime for a week or two.
Tell the team why these changes are needed. And then repeat that message a few times, over the coming days or weeks.
You don’t need to always use the same words. And don’t start by saying, “As I’ve said before…” If you start that way, it’s a big cue that we don’t need to listen to whatever comes next (since you’ve said it before).
In this time of unprecedented change, it’s quite likely you need to communicate new messages to your teammates. It’s also likely they’re overwhelmed, making listening harder than it usually would be. Repeating important messages will help them succeed with agile,
Mike