I try to download customer material info record from ERP via request download.
This is my download request created in tcode R3AR2:

How to resolve error message Distribution channel is not allowed for sales

This is my customer material info record created in ERP:

How to resolve error message Distribution channel is not allowed for sales

When I perform request download, I receive this error message in CRM tcode SMW01:

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I debug and found that the error message is raised in FM below, due to the failure match of Sales organization 50040102 and distribution chain 01:

How to resolve error message Distribution channel is not allowed for sales

error message is raised in line 71:

How to resolve error message Distribution channel is not allowed for sales

When I check the internal table st_distr_chains, I found there are corresponding entry for channel 10, but not for 01.

How to resolve error message Distribution channel is not allowed for sales

The solution is, to add missing attribute combination distribution channel 01 and all three division 00, 01 and 07 in tcode PPOMA_CRM:

How to resolve error message Distribution channel is not allowed for sales

and then update buffer table CRMD_ORGMAN_TEMP by running program HRBCI_ATTRIBUTES_BUFFER_UPDATE.

How to resolve error message Distribution channel is not allowed for sales

Once done, the modified attributes are now visible in buffer table and the original mapping error message would be resolved.

How to resolve error message Distribution channel is not allowed for sales

keyword

distribution_channel, distribution, CRMD_ORGMAN_TEMP, HRBCI_ATTRIBUTES_BUFFER_UPDATE, PPOMA_CRM, KNMT, KUNNR, CRM_PROD_SALES, CUST_MAT_INFO, customer_material_inforecord, customer_material, info_record

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How to resolve error message Distribution channel is not allowed for sales

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