【发布时间】：2019-04-24 19:56:22
【问题描述】：
迁移到 v5.5.0 后，更新此租户时会出现此错误。其他租户工作正常。并且租户无法登录。 我已禁用 orderId 95 的 org.wso2.carbon.identity.governance.listener.IdentityMgtEventListener。然后我可以登录租户。
我还找到了relative question，发现租户的 Resident Identity Provider 正在抛出“Error loading Resident Identity Provider”，并且 Keystore 列表页面显示“Error occurred null”。
答案表明，
万一其他人碰到这个 - 问题似乎是如果你使用 JKS 密钥库中的“wso2carbon”以外的证书别名 更改 SSL 证书。
作为 WSO2 的新手，我似乎无法理解这意味着什么。在迁移过程中，我使用了旧版本（5.1.0）中的相同 wso2carbon.jks 文件。还发现旧版本也存在相同的 Resident Identity Provider 和 Keystore 列表页面错误。
如何解决此错误？我可以看到该租户的密钥库不可用。如何为租户创建密钥库？
{org.wso2.carbon.tenant.mgt.util.TenantMgtUtil} - Error in adding claims to the user. org.wso2.carbon.user.core.UserStoreException: Error when handling event : PRE_SET_USER_CLAIMS at org.wso2.carbon.identity.governance.listener.IdentityMgtEventListener.handleEvent(IdentityMgtEventListener.java:619) at org.wso2.carbon.identity.governance.listener.IdentityMgtEventListener.handleEvent(IdentityMgtEventListener.java:572) at org.wso2.carbon.identity.governance.listener.IdentityMgtEventListener.doPreSetUserClaimValues(IdentityMgtEventListener.java:142) at org.wso2.carbon.user.core.common.AbstractUserStoreManager.setUserClaimValues(AbstractUserStoreManager.java:1430) at org.wso2.carbon.tenant.mgt.util.TenantMgtUtil.addClaimsToUserStoreManager(TenantMgtUtil.java:349) at org.wso2.carbon.tenant.mgt.services.TenantMgtAdminService.updateTenant(TenantMgtAdminService.java:417) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.apache.axis2.rpc.receivers.RPCUtil.invokeServiceClass(RPCUtil.java:212) at org.apache.axis2.rpc.receivers.RPCMessageReceiver.invokeBusinessLogic(RPCMessageReceiver.java:117) at org.apache.axis2.receivers.AbstractInOutMessageReceiver.invokeBusinessLogic(AbstractInOutMessageReceiver.java:40) at org.apache.axis2.receivers.AbstractMessageReceiver.receive(AbstractMessageReceiver.java:110) at org.apache.axis2.engine.AxisEngine.receive(AxisEngine.java:180) at org.apache.axis2.transport.local.LocalTransportReceiver.processMessage(LocalTransportReceiver.java:169) at org.apache.axis2.transport.local.LocalTransportReceiver.processMessage(LocalTransportReceiver.java:82) at org.wso2.carbon.core.transports.local.CarbonLocalTransportSender.finalizeSendWithToAddress(CarbonLocalTransportSender.java:45) at org.apache.axis2.transport.local.LocalTransportSender.invoke(LocalTransportSender.java:77) at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:442) at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:441) at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:227) at org.apache.axis2.client.OperationClient.execute(OperationClient.java:149) at org.wso2.carbon.tenant.mgt.stub.TenantMgtAdminServiceStub.updateTenant(TenantMgtAdminServiceStub.java:2362) at org.wso2.carbon.tenant.mgt.ui.clients.TenantServiceClient.updateTenant(TenantServiceClient.java:110) at org.wso2.carbon.tenant.mgt.ui.utils.TenantMgtUtil.updateTenantConfigBean(TenantMgtUtil.java:119) at org.apache.jsp.tenant_002dmgt.submit_005ftenant_005fajaxprocessor_jsp._jspService(submit_005ftenant_005fajaxprocessor_jsp.java:167) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) at javax.servlet.http.HttpServlet.service(HttpServlet.java:731) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:439) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:395) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:339) at javax.servlet.http.HttpServlet.service(HttpServlet.java:731) at org.wso2.carbon.ui.JspServlet.service(JspServlet.java:155) at org.wso2.carbon.ui.TilesJspServlet.service(TilesJspServlet.java:80) at javax.servlet.http.HttpServlet.service(HttpServlet.java:731) at org.eclipse.equinox.http.helper.ContextPathServletAdaptor.service(ContextPathServletAdaptor.java:37) at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61) at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:128) at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:68) at javax.servlet.http.HttpServlet.service(HttpServlet.java:731) at org.wso2.carbon.tomcat.ext.servlet.DelegationServlet.service(DelegationServlet.java:68) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.catalina.filters.HttpHeaderSecurityFilter.doFilter(HttpHeaderSecurityFilter.java:124) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.wso2.carbon.tomcat.ext.filter.CharacterSetFilter.doFilter(CharacterSetFilter.java:65) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.catalina.filters.HttpHeaderSecurityFilter.doFilter(HttpHeaderSecurityFilter.java:124) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103) at org.wso2.carbon.identity.context.rewrite.valve.TenantContextRewriteValve.invoke(TenantContextRewriteValve.java:80) at org.wso2.carbon.identity.authz.valve.AuthorizationValve.invoke(AuthorizationValve.java:91) at org.wso2.carbon.identity.auth.valve.AuthenticationValve.invoke(AuthenticationValve.java:60) at org.wso2.carbon.tomcat.ext.valves.CompositeValve.continueInvocation(CompositeValve.java:99) at org.wso2.carbon.tomcat.ext.valves.CarbonTomcatValve$1.invoke(CarbonTomcatValve.java:47) at org.wso2.carbon.webapp.mgt.TenantLazyLoaderValve.invoke(TenantLazyLoaderValve.java:57) at org.wso2.carbon.tomcat.ext.valves.TomcatValveContainer.invokeValves(TomcatValveContainer.java:47) at org.wso2.carbon.tomcat.ext.valves.CompositeValve.invoke(CompositeValve.java:62) at org.wso2.carbon.tomcat.ext.valves.CarbonStuckThreadDetectionValve.invoke(CarbonStuckThreadDetectionValve.java:159) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:962) at org.wso2.carbon.tomcat.ext.valves.CarbonContextCreatorValve.invoke(CarbonContextCreatorValve.java:57) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1115) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1775) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1734) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:748) Caused by: org.wso2.carbon.identity.event.IdentityEventException: Error while getting connector configurations for property :account.disable.handler.enable at org.wso2.carbon.identity.handler.event.account.lock.util.AccountUtil.getConnectorConfig(AccountUtil.java:68) at org.wso2.carbon.identity.handler.event.account.lock.AccountDisableHandler.handleEvent(AccountDisableHandler.java:131) at org.wso2.carbon.identity.event.services.IdentityEventServiceImpl.handleEvent(IdentityEventServiceImpl.java:56) at org.wso2.carbon.identity.governance.listener.IdentityMgtEventListener.handleEvent(IdentityMgtEventListener.java:604) ... 80 more Caused by: org.wso2.carbon.identity.governance.IdentityGovernanceException: Error while retrieving resident Idp for test.com tenant. at org.wso2.carbon.identity.governance.IdentityGovernanceServiceImpl.getConfiguration(IdentityGovernanceServiceImpl.java:108) at org.wso2.carbon.identity.governance.IdentityGovernanceServiceImpl.getConfiguration(IdentityGovernanceServiceImpl.java:131) at org.wso2.carbon.identity.handler.event.account.lock.util.AccountUtil.getConnectorConfig(AccountUtil.java:61) ... 83 more Caused by: org.wso2.carbon.idp.mgt.IdentityProviderManagementException: Could not find Resident Identity Provider for tenant test.com at org.wso2.carbon.idp.mgt.IdentityProviderManager.getResidentIdP(IdentityProviderManager.java:311) at org.wso2.carbon.identity.governance.IdentityGovernanceServiceImpl.getConfiguration(IdentityGovernanceServiceImpl.java:105) ... 85 more TID: [-1234] [] [2019-04-09 15:46:18,571] ERROR {org.wso2.carbon.tenant.mgt.ui.utils.TenantMgtUtil} - Failed to update the tenant config. tenant-domain: test.com, tenant-admin: admin. org.wso2.carbon.tenant.mgt.stub.TenantMgtAdminServiceExceptionException: TenantMgtAdminServiceExceptionException at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45) at java.lang.reflect.Constructor.newInstance(Constructor.java:423) at java.lang.Class.newInstance(Class.java:442) at org.wso2.carbon.tenant.mgt.stub.TenantMgtAdminServiceStub.updateTenant(TenantMgtAdminServiceStub.java:2376) at org.wso2.carbon.tenant.mgt.ui.clients.TenantServiceClient.updateTenant(TenantServiceClient.java:110) at org.wso2.carbon.tenant.mgt.ui.utils.TenantMgtUtil.updateTenantConfigBean(TenantMgtUtil.java:119) at org.apache.jsp.tenant_002dmgt.submit_005ftenant_005fajaxprocessor_jsp._jspService(submit_005ftenant_005fajaxprocessor_jsp.java:167) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) at javax.servlet.http.HttpServlet.service(HttpServlet.java:731) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:439) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:395) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:339) at javax.servlet.http.HttpServlet.service(HttpServlet.java:731) at org.wso2.carbon.ui.JspServlet.service(JspServlet.java:155) at org.wso2.carbon.ui.TilesJspServlet.service(TilesJspServlet.java:80) at javax.servlet.http.HttpServlet.service(HttpServlet.java:731) at org.eclipse.equinox.http.helper.ContextPathServletAdaptor.service(ContextPathServletAdaptor.java:37) at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61) at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:128) at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:68) at javax.servlet.http.HttpServlet.service(HttpServlet.java:731) at org.wso2.carbon.tomcat.ext.servlet.DelegationServlet.service(DelegationServlet.java:68) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.catalina.filters.HttpHeaderSecurityFilter.doFilter(HttpHeaderSecurityFilter.java:124) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.wso2.carbon.tomcat.ext.filter.CharacterSetFilter.doFilter(CharacterSetFilter.java:65) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.catalina.filters.HttpHeaderSecurityFilter.doFilter(HttpHeaderSecurityFilter.java:124) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103) at org.wso2.carbon.identity.context.rewrite.valve.TenantContextRewriteValve.invoke(TenantContextRewriteValve.java:80) at org.wso2.carbon.identity.authz.valve.AuthorizationValve.invoke(AuthorizationValve.java:91) at org.wso2.carbon.identity.auth.valve.AuthenticationValve.invoke(AuthenticationValve.java:60) at org.wso2.carbon.tomcat.ext.valves.CompositeValve.continueInvocation(CompositeValve.java:99) at org.wso2.carbon.tomcat.ext.valves.CarbonTomcatValve$1.invoke(CarbonTomcatValve.java:47) at org.wso2.carbon.webapp.mgt.TenantLazyLoaderValve.invoke(TenantLazyLoaderValve.java:57) at org.wso2.carbon.tomcat.ext.valves.TomcatValveContainer.invokeValves(TomcatValveContainer.java:47) at org.wso2.carbon.tomcat.ext.valves.CompositeValve.invoke(CompositeValve.java:62) at org.wso2.carbon.tomcat.ext.valves.CarbonStuckThreadDetectionValve.invoke(CarbonStuckThreadDetectionValve.java:159) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:962) at org.wso2.carbon.tomcat.ext.valves.CarbonContextCreatorValve.invoke(CarbonContextCreatorValve.java:57) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1115) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1775) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1734) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:748) ```
【问题讨论】：
标签： wso2 migration upgrade multi-tenant wso2is