【问题标题】:FORMAT_CONVERSION_ERROR when adding Word documents to an existing envelope将 Word 文档添加到现有信封时出现 FORMAT_CONVERSION_ERROR
【发布时间】:2017-06-28 02:11:28
【问题描述】:

我正在构建一个创建 DocuSign 信封的应用程序,作为其中的一部分,我需要将一些 MS Word (docx) 文档添加到我之前创建的现有信封中。

我已经成功实现了许多 DocuSign API 调用,包括从 PDF 和 Word 文档创建多文档草稿信封的调用。

但是,当我尝试向此信封中添加更多文档时,我添加的每个 Word 文档都会出现“FORMAT_CONVERSION_ERROR”错误。可以成功添加PDF文档。

我提出的 API 请求如下:

Method: PUT
URL: https://demo.docusign.net/restapi/v2/accounts/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx/envelopes/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/documents

Request:

Custom Headers
Name
Value
Accept
application/json
Content-Transfer-Encoding
Base64
Content-Type
application/json
X-DocuSign-Authentication
{"SendOnBehalfOf" : "", "Username" : "username_goes_here",     "Password":"password_goes_here","IntegratorKey":"integrator_key_goes_here"}
Body:
"documents": [
    {
      "name": "2016 Audit Engagement Letter - Executive Superannuation     Fund",
      "documentId": "8",
      "fileExtension": "docx",
      "documentBase64": "UEsDBB..."
    },
    {
      "name": "2016 Audit Management Letter - Executive Superannuation Fund",
      "documentId": "9",
      "fileExtension": "docx",
      "documentBase64": "UEsDBBQAB..."
    },
    {
      "name": "2016 Audit Representation Letter - Executive Superannuation Fund",
      "documentId": "10",
      "fileExtension": "docx",
      "documentBase64": "UEsDBBQABgA..."
    },
    {
      "name": "2016 Independent Audit Report - Executive Superannuation Fund",
      "documentId": "11",
      "fileExtension": "docx",
      "documentBase64": "UEsDBBQABgAIA..."
    },
]

我返回 200 OK,但正文中出现以下错误:

{
  "envelopeId": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
  "envelopeDocuments": [
    {
      "documentId": "8",
      "order": "8",
      "errorDetails": {
        "errorCode": "FORMAT_CONVERSION_ERROR",
        "message": "The data could not be converted."
      }
   },
    {
      "documentId": "9",
      "order": "9",
      "errorDetails": {
        "errorCode": "FORMAT_CONVERSION_ERROR",
        "message": "The data could not be converted."
      }
    },
    {
      "documentId": "10",
      "order": "10",
      "errorDetails": {
        "errorCode": "FORMAT_CONVERSION_ERROR",
        "message": "The data could not be converted."
      }
    },
    {
      "documentId": "11",
      "order": "11",
          "errorDetails": {
            "errorCode": "FORMAT_CONVERSION_ERROR",
            "message": "The data could not be converted."
          }
        }
    ]
    }

可以在创建草稿信封的原始 POST 请求中成功上传相同的文档,因此我认为文档和 base64 编码都不是问题。

同样,如果我将文档替换为 PDF 文档,请求就可以正常工作,并且 PDF 会添加到现有信封中。

还有其他人看过吗? DS 是否支持将 Word 文档添加到预先存在的草稿信封?

干杯, 海登

【问题讨论】:

  • 感谢您的详细问题。欣赏包括所有相关细节。

标签: docusignapi


【解决方案1】:

使用文件扩展名指定name 属性有效。看起来fileExtension 属性不必在putDocuments api 中单独指定。

PUT /v2/accounts/{accountId}/envelopes/{envelopeId}/documents

{
   "documents": [
   {
      "name": "2016 Audit Engagement Letter - Executive Superannuation Fund.docx",
      "documentId": "8",
      "documentBase64": "UEsDBB..."
   },
   {
      "name": "2016 Audit Management Letter - Executive Superannuation Fund.docx",
     "documentId": "9",
     "documentBase64": "UEsDBBQAB..."
   }
  ]
}

【讨论】:

  • 这是一个错误。您应该能够指定 fileExtension 属性。它应该和 Envelopes: create 方法一样工作。
  • 我提交了 DocuSIgn 内部报告 DCMT-693
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