Sitecore 中出现“无法创建跟踪器”错误的日志文件

Question

我们的网站一直在停机，而且似乎占用了大量内存。日志文件充满了这样的异常：

4552 21:04:29 ERROR Cannot create tracker.
Exception: System.IndexOutOfRangeException
Message: Index was outside the bounds of the array.
Source: mscorlib
at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)
at Sitecore.Analytics.Model.Framework.ModelFactory.GetConcreteType(Type elementType)
at Sitecore.Analytics.Model.Framework.ModelFactory.CreateElement(Type elementType)
at Sitecore.Analytics.Model.Framework.ModelFactory.CreateFacet(Type facetType)
at Sitecore.Analytics.Model.Framework.Faceted.AddFacet(String name, Type type)
at Sitecore.Analytics.Model.Framework.ModelFactory.CreateContact(ID id, IReadOnlyDictionary`2 facets)
at Sitecore.Analytics.Data.ContactFactory.Create(ID id)
at Sitecore.Analytics.Tracking.ContactManager.CreateContact(ID id)
at Sitecore.Analytics.Pipelines.EnsureSessionContext.LoadContact.Process(InitializeTrackerArgs args)
at (Object , Object[] )
at Sitecore.Pipelines.CorePipeline.Run(PipelineArgs args)
at Sitecore.Pipelines.DefaultCorePipelineManager.Run(String pipelineName, PipelineArgs args, String pipelineDomain)
at Sitecore.Analytics.Pipelines.EnsureSessionContext.EnsureSessionContextPipeline.Run(InitializeTrackerArgs args)
at Sitecore.Analytics.DefaultTracker.EnsureSessionContext()
at Sitecore.Analytics.Pipelines.CreateTracker.GetTracker.Process(CreateTrackerArgs args)
at (Object , Object[] )
at Sitecore.Pipelines.CorePipeline.Run(PipelineArgs args)
at Sitecore.Pipelines.DefaultCorePipelineManager.Run(String pipelineName, PipelineArgs args, String pipelineDomain)
at Sitecore.Analytics.Tracker.Initialize()

我们使用的是 Sitecore 8.2

Answer 1

我在一个获得大量流量（2.5 亿次点击/周）的网站上使用了这个。这个补丁应该可以帮助你。 https://kb.sitecore.net/articles/032518